Credit Controller - Queenstown (QLDC)

Employing over 600 people in one of the most stunning locations in the country, Queenstown Lakes District Council is at the very heart of a dynamic community. Our services are essential to the people in our region and include infrastructure development, community recreational facilities and planning, building and other regulatory services.

We’re proud to be QLDC, and in response to the growth the district has experienced over recent years, QLDC has itself experienced substantial growth. We genuinely believe in developing our people and providing them with all the tools and opportunities needed to succeed.

About the role:
As a vital member of the Financial Services team, you will be responsible for managing unpaid debtor accounts and overseeing the collection of outstanding debts across all areas of Council. You will play a key part in maintaining and following QLDC's debtor management processes, ensuring clear communication with debtors and collaboration with other QLDC teams.

Responsibilities of the role:

• Driving the prompt collection of overdue accounts, including managing payment arrangements and escalations to collection agencies or legal representatives.
• Collaborating with internal teams to develop and enhance debt management policies,
  procedures, and reporting.
• Leading regular debt management meetings and maintaining accurate records of collection activities.
• Supporting customer payment inquiries and assisting the Accounts Receivable and support teams as needed.
• Contributing to process improvements aimed at reducing overdue debts while documenting and refining procedures.

Benefits:
We are proud to offer a comprehensive benefits package that supports your health, wellbeing, and professional growth, including:

• Southern Cross Wellbeing One Plan
• Discounted membership to our health and fitness facilities
• Hybrid working practices
• Genuine commitment to your training and career development

What you'll bring to the role:
You will be a detail-oriented finance professional with at least five years’ experience in collections, accounts receivable, or transactional accounting. You will be highly organized, methodical, and capable of managing tasks independently while meeting tight deadlines. Proficiency in financial systems, Microsoft Office, and process improvement is essential, along with strong communication and interpersonal skills.

• Tertiary Level Finance Qualification – Level 5
• Demonstrated experience in a range of financial systems and Microsoft Office
• Excellent planning and organisational skills with an excellent eye for detail with the ability to effectively multitask

Click 'Apply Now' and submit your C.V. and cover letter or direct any questions to Victoria Harper, Financial Services Team Leader on [email protected].

Applications close: Thursday 19th December

Please note we will review and process applications as they come through; we encourage your early application.