Business Process Advisor - Queenstown (QLDC)

Employing over 600 people in one of the most stunning locations in the country, Queenstown Lakes District Council is at the very heart of a dynamic community. Our services are essential to the people in our region and include infrastructure development, community recreational facilities and planning, building and other regulatory services.

We’re proud to be QLDC, and in response to the growth the district has experienced over recent years, QLDC has itself experienced substantial growth. We genuinely believe in developing our people and providing them with all the tools and opportunities needed to succeed.

About the role:
You will build a strong understanding of the processes surrounding demand projections, development contributions and developer agreements, understand current levels of performance, agree priorities for improvement and utilise process improvement methodologies to drive outcomes.

You will lead high profile improvement projects using process improvement methodologies (such as Six Sigma). You will examine how processes work today, map processes using our process tools, analyse data and work with teams to find opportunities for improvement.

This is an opportunity to make a real difference across the whole organisation, be exposed to the full breadth of local government services and be recognised for your contribution. All with the support of our highly skilled and experienced team.

Benefits:
We are proud to offer a comprehensive benefits package that supports your health, wellbeing, and professional growth, including:

• Southern Cross Wellbeing One Plan (Full time, permanent only)
• Discounted membership to our health and fitness facilities
• Hybrid working practices
• Genuine commitment to your training and career development

What you'll bring to the role:

• You will be enthusiastic about process improvement.
• Proven experience in implementing and making changes within a large organisation, be at ease working with others and not afraid to do what needs to be done.
• You will have strong written and oral communication skills, some exposure to process mapping and be confident facilitating discussions about business processes.
• You will understand that not everyone enjoys change and is sensitive to resolving conflict while still maintaining excellent working relationships.
• Hold a Tertiary, bachelor’s degree level qualification. 
• 3 years + experience in one or more of the following highly desirable; business analyst, process analyst and/or improvement analyst
• An understanding of spatial planning, district planning, infrastructure planning and/or funding approaches in local government is highly desired.

For any questions, please get in touch with Ian Dunbar, Business Process Team Leader, on [email protected].

Applications close: Friday 10th January

Please note we will not be screening applications until after the closing date and applications will be responded to in due course.